Refund policy

Returns & Refunds

At AURAVYN8™, we are committed to delivering premium products and a seamless customer experience.

If you are not completely satisfied with your order, you may request a return within 14 days of delivery.

Eligibility For Returns

To qualify for a return:

• Items must be unused and in original condition
• Products must be returned in original packaging
• Proof of purchase is required

Non-Returnable Items

The following items are not eligible for return:

• Final sale items
• Gift cards
• Used or damaged products caused by customer misuse

Refund Process

Once your return is received and inspected, approved refunds will be issued to your original payment method within 5–10 business days.

Shipping fees are non-refundable unless the item arrived damaged or incorrect.

Damaged Or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos of the issue.